2023.04.11 update

Bringing unwearable clothes back to life. Let's explore the appeal of SARTO , a group of professional alteration specialists!

SARTO , a group of clothing alteration specialists, operates under the motto "Good quality items last a long time," specializing in clothing remaking and repair. They have been featured for many years at the Made to Measure section on the 5th floor of the Isetan Shinjuku Store, Men's Building they have gained considerable popularity. They offer a wide range of services, from simple repairs to complete remakes that create entirely new designs.

Our experience comes from disassembling and repairing all kinds of clothing, from top French fashion houses to hand-stitched suits from Naples. Furthermore, our staff actively gathers trend information by attending exhibitions held throughout Europe, so it is this deep understanding of trends and styles that enables us to perform repairs with such high precision.
In this episode, store manager Nakamura will answer questions about customer feedback and new needs that have recently started to increase.

  1. Q1: [Repair] To what extent can holes caused by tears, etc., be repaired?
  2. Q2: [Resizing] I think this will change the silhouette. What items are most likely to change?
  3. Q3: [Modernization] As your style of dress changes, have there been any changes in the items you bring with you?

Q1: [Repair] To what extent can holes caused by tears, etc., be repaired?

We can repair a variety of tears, from small holes less than 5mm in size caused by insects to rips up to 20cm long. The repair method will vary depending on the location and material of the tear.
For repairs prioritizing a clean finish, we offer darning (kakehagi), a highly skilled technique that involves reweaving the fabric by hand, at approximately 13,200 yen per centimeter. For machine repairs (machine stitching), which prioritize reinforcement and is also used for damaged jeans, we offer darning at approximately 3,300 yen per centimeter. We also handle tears in leather and knitwear.
To revive your precious clothing, we will listen to your requests before accepting your request.

*The images below show the before picture on the left and the after picture on the right (price for darning: from approximately 27,500 yen).

Q2: [Resizing] I think this will change the silhouette. What items are most likely to change?

Pants are an item that is most prone to changes in silhouette.
When your weight fluctuates, the waist area of your pants (around the lower abdomen) is where changes in body shape are most likely to occur. Also, for people who regularly do strength training, changes in the chest and upper arms of their jackets are more common.
Typically, you can resize an image by 2-3 sizes when making it thinner, and by 1-2 sizes when making it larger.
If you require any further size changes, we can completely disassemble the garment and remake it.
At our tailor shop, we have craftsmen who can handle alterations in a single garment, making it possible to achieve this kind of resizing.

■Jacket: Waist alteration from ¥14,300, length shortening from ¥14,300 ■Pants: Waist alteration from ¥7,150, inseam shortening from ¥2,750

Q3: [Modernization] As your style of dress changes, have there been any changes in the items you bring with you?

We're noticing a shift in customer needs in our stores. More customers are bringing in not only suits suitable for business and formal occasions, but also blousons and cut-and-sew tops for casual wear. We're also seeing an increase in alterations for designer and luxury brands.
Another major change has been in our customer base. We're seeing an increase in customers in their 20s and 30s, and more and more people are having clothes they received as gifts from family or colleagues altered and worn. It seems they want to wear these clothes, which were given to them by someone important, in a way that reflects their own personality and style.

■Price: From 275,000 yen ■Image shows a modernized version of a tailored jacket into an MA-1 jacket.

►Click here to make a reservation for alterations and remakes.

*Prices vary depending on the repair work required. Please ask our store staff for details.
*We reserve the right to refuse production if we anticipate that the clothing you bring in may contain trademarks, copyrights, portrait rights, publicity rights, or other rights of third parties, or if the design of the clothing is deemed to be contrary to public order and morals.

■Related Articles - Asking a renovation professional about the significance and work of "clothing alterations"
・[Experience] "Passing on" with feelings - What is the remake story that SARTO connects?
• [Interview] Engaging with sustainability is one of the things we can do to continue loving fashion

Text: ISETAN MEN'S net

*All prices include tax.
*Prices have been revised. Revised February 1, 2024. *The information posted may be changed or discontinued without notice due to various circumstances. Please understand in advance. Please be sure to check our website before visiting.
*The information in this article is current as of the time of publication. Product information may be revised or changed without notice.

For inquiries, please contact: Made to Measure, 5th Floor Isetan Shinjuku Store, Men's Building Tel: 03-3352-1111 (Main number)
For inquiries via email, please click here.