RIMOWA Limited-Time Store

Customers who wish to enter should apply for the entry lottery through the digital ticketing service "PassMarket".

PassMarket event page (links to an external site)
■April 14th (Sat): https://passmarket.yahoo.co.jp/event/show/detail/013bc2zht6qs.html
■ April 15th (Sunday): https://passmarket.yahoo.co.jp/event/show/detail/01mzuszht7bz.html
■April 16th (Monday): https://passmarket.yahoo.co.jp/event/show/detail/018tpuzht7gu.html

*This is a lottery to determine the order of entry and does not guarantee the purchase of any products. Please understand this in advance.
*Please be sure to read the following sections: [Requests Regarding Admission], [Requests Regarding Shopping], and [Information Regarding Products] before applying.

Requests regarding admission

Your entry time will be notified by email after the lottery on PassMarket.
Customers who have been selected for admission through a pre-event lottery must bring identification (such as a driver's license, passport, health insurance card, resident registration card with photo, or alien registration card) and a smartphone on the day of the event.
Please arrive at the designated location by the scheduled time. If you are late for your appointment, your reservation will be invalidated, regardless of the reason.
• Your admission ticket will be displayed on your smartphone. Please display your admission ticket before joining the queue.
Please note that screenshots of the screen will not be accepted.
・Entry will be granted only after verifying that the name on your application matches the name on your identification document. Please note that those who do not have identification documents for verification will not be admitted.
・Applications are limited to one per day. If you apply multiple times, you will not be included in the entry lottery.

Requests regarding your purchase

・Entry and purchase (order acceptance) will be limited to the customer who was selected in the lottery. Please note that lending or borrowing of the winner's smartphone is prohibited.
If this is discovered, we will have to refuse service to both customers.
This product is available by order only (delivery within Japan only).
Purchases are limited to one item per person per day.
・There is a limited number of items available for sale (orders) each day. If there are many people wishing to purchase (order), we may not be able to accept your purchase (order) even if you are admitted to the venue.
Depending on the crowd situation on the day, we may limit the time you can spend shopping.
We regret to inform you that we do not accept reservations.

Product Information

• Products will only be delivered by shipping. Shipping fees will be charged separately to the customer.
Please note that we only deliver within Japan. We do not ship internationally.
- We accept orders based on samples you have viewed.
Due to the nature of the product, there may be scratches or other imperfections, but we cannot offer refunds or exchanges under any circumstances.
We cannot accept returns except in cases of significant defects that render the product unusable. Thank you for your understanding.
Due to the limited quantity of this product, we are unable to offer exchanges even in cases of significant defects. Thank you for your understanding.
*Please ask a staff member on the day for more details.

RIMOWA Limited-Time Store
□April 11th (Wednesday) - 17th (Tuesday)
□ Isetan Shinjuku Store, Men's Building 1st Floor = Promotion

*All prices include tax.

inquiry
Isetan Shinjuku Store, Men's Building , B1F = Men's Bags
03-3352-1111 (main representative)