Are you experiencing any of these "problems" with your mechanical watch?

Q. My clock has stopped.
A. Disassembly, cleaning (overhaul), and replacement of parts are necessary.
There are several reasons why a watch might stop, including the mainspring (the power source of the watch) breaking, or parts coming loose due to impact, obstructing the movement of the gears.


Q. The inside of the glass fogs up.
A. Disassembly and cleaning (overhaul) is required.

While some watches are not waterproof from the start, most wristwatches are water-resistant. However, prolonged use can damage the crown, reducing water resistance, or water may enter the watch during crown operation, causing the inside of the glass to fog up.

Once a watch has become cloudy, it is highly likely that the movement is also being negatively affected, so please bring it in for a complete overhaul as soon as possible. Leaving it as is can lead to rust on the movement, so please be careful.



Q. My clock is running slow, or running fast.
A. Demagnetization, precision adjustment, and disassembly/cleaning (overhaul) are necessary. If there are no problems inside the machine, precision adjustment may resolve any issues with the watch running fast or slow.

Over time, the gears in a watch may slow down due to deterioration of the oil or dirt inside the mechanism, which can hinder their movement. Additionally, impacts can cause malfunctions inside the mechanism, leading to slower timekeeping, while magnetization can cause the watch to run faster.


Q. The crown has come off!
A. The winding stem and crown need to be replaced. Depending on the reason they came off, a complete overhaul may also be necessary.

The crown, used to wind the mainspring and adjust the time and date, consists of a winding stem extending from inside the movement and the crown itself.
These parts can come off due to reasons such as being frequently used, being prone to damage from aging, and their structure making them easily snagged on clothing cuffs, etc.
Also, if the crown comes off and is lost, the manufacturer will attach a new crown.


Q. I can't get the dirt off my bracelet.
A. It is possible to clean it using an ultrasonic cleaner or similar device.

Stainless steel bracelets can also get damaged from sweat and dust accumulating during summer use. In severe cases, they may even stain your shirt.
For regular maintenance, wipe away sweat and dust with a soft cloth when you take off your watch. Use a soft-bristled brush or toothpick to remove dirt from the gaps between the links.


Q. The case and bracelet are covered in scratches. Can they be cleaned?
A. Polishing can restore the original shine.

If you are concerned about scratches on your watch case or bracelet, polishing can restore some of its original shine. You can also request polishing as part of a complete overhaul.
Please note that polishing will not completely restore the item to its unused condition. Also, please be aware that if there are deep dents, scratches may remain even after polishing.

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