An additional sale will be held exclusively for MI Card members from 10:00 AM on Wednesday, May 28th to 8:00 PM on Tuesday, June 17th. Please be sure to check the details below before applying.

• Product purchase conditions
  MI Card Members
  You must be a "Mitsukoshi Isetan WEB Member" and have registered for a "credit card that earns MI Points (such as MI Card Plus or MI Card Basic)".
  Please complete your registration before purchasing any products.

From purchase to delivery

 Log in to your Mitsukoshi Isetan WEB membership
*If you are not yet a registered member, please register here .
*In addition to your MI Card information, please enter your membership information (name, gender, date of birth, postal code, address, and phone number) to make your purchase.
*For more details, please see "Confirm/Change Member Information" .

[For customers who do not have an MI Card]
To purchase this product, you must complete an online application for a credit card that earns MI Points (such as MI Card Plus or MI Card Basic).

►Click here to apply for a new MI Card Plus
(On the next page, you will find buttons for registering as a Mitsukoshi Isetan WEB member and logging in. Please select one and proceed with the procedure.)

*After applying via the URL above and completing the review process, you will be able to add items to your shopping cart as an MI Card member.
(You can pay using a method other than your MI Card until your card arrives.)
*Please note that we may not be able to fulfill your application request after reviewing it.
*It takes approximately 1 to 10 days from application to card arrival (up to 3 weeks depending on the review process).
*Purchases made using other credit cards, etc., before you receive your card are also eligible for point rewards.

[For customers who have an MI Card]
To purchase products, you must link and register your MI Points-earning credit card information (such as MI Card Plus or MI Card Basic) via the "Link MI Card" option in My Page.
Please refer to this page for instructions on how to register within your My Page.
*Please complete your registration before purchasing the product.

After adding items to your cart and completing your order, you will receive an automated email confirming your order details. Please check your email.
*Please configure your computer or smartphone to receive emails from the domain "@isetanmitsukoshi.co.jp" from Mitsukoshi Isetan.
*There is a possibility that the email may have been mistakenly filtered into your spam folder.
*You can also check your order history on My Page.

Products are scheduled to be shipped sequentially from late September 2025 onwards.
* We cannot accept requests for specific delivery dates or gift wrapping.
*Please note that due to various circumstances, there may be delays in shipping your order.

Please be sure to check before ordering.

■ About purchasing products
If we cannot confirm that the purchase was made by the Mitsukoshi Isetan WEB member themselves, or if there is suspicion of resale or fraudulent purchase, we may cancel the order.
・We generally do not accept cancellations due to customer reasons after payment has been made.
・You may receive a bill from your credit card company before your product is delivered.

■ About product delivery
・An additional shipping fee (flat rate nationwide for standard shipping: 660 yen (tax included)) will be charged for delivery.
*Shipping fees were revised on October 2nd, 2023 (Monday). Click here for details .
We cannot accept returns after delivery except for defective products.
For inquiries regarding delivery (such as problems with the product upon arrival or the product not being delivered), please contact us here .

■ About the products you will receive
Due to the nature of the material, there may be some fading, uneven coloring, wrinkles, scratches, small black spots, and slight individual differences in color.
Please note that you cannot choose the specific item you receive.

■ About this project in general
The products in question may be sold again in stores or online.
・For other FAQs regarding the Mitsukoshi Isetan online store, please see here .