Please read this before your visit.

To alleviate congestion and ensure safety, we may implement entry restrictions at the entrance to the "TOKYO ISSUE" venue. Please be aware of this in advance. Due to various circumstances, opening hours, business days, posted content, products for sale, and novelty items may be changed or canceled. Please check the Isetan Shinjuku website for the latest information.

*The products shown may differ slightly in specifications and design from the actual products.
*The images shown may be for illustrative purposes only.
*Please note that quantities are limited. We apologize if an item is out of stock.
*While we will update the stock and availability status of some products and novelty items on this page as needed, please note that even if an item is not listed as sold out, it may not be available for purchase due to congestion, checkout status, etc. We appreciate your understanding. Also, please refrain from checking stock availability by phone.
*We do not accept reservations or holds by phone.
*Please note that some items may be out of stock or prices may change.
*Please note that the featured brands and event schedule may be changed or canceled without prior notice.
*All prices include tax. A mix of standard tax rates (10%) and reduced tax rates (8%) are applied.
*Please note that we may refuse entry to anyone who engages in behavior that disrupts the operation of the venue or who fails to follow the instructions of our staff.
*Please note that operational details such as priority lottery entry, numbered tickets, and novelty item distribution methods may be subject to change.
*Some items sold at "TOKYO ISSUE" have purchase quantity restrictions. Please check in-store for details.
*Gift wrapping and delivery services are not available at the venue (except for made-to-order items and some large items).
*We do not accept returns or exchanges for reasons other than defective products.
*Purchases for resale purposes are strictly prohibited.